To get to it and then reset the password (do so with any other such accounts).
Once you are logged in, go to the locked account and use manage anouther account If you have another administrator account, login to that one. If you can't remember the password, try nothing as that's probably what you (or the vendor) did during installation. Restarting the modem can sometimes do that or you may need to call your ISP.If that is the only available Administrator Profile (you need to be an administrator to fix this), enable the Hidden Administrator Account (HAA) using It seems to me that you have a different problem since you went and changed the IP on Router/Modem/Windows Network Sharing center, revert thoughs changes and just do the simple IP release & IP renew config ! dont manualy change the IP since you dont have a static IP from your ISP!Ĭhanging your device IP on the local network doesn't change your external IP address, the one assigned to your ISP modem, you would need to get a new IP from the modem itself. I changed my daughter's IP address on our network ! Somehow an extra few characters were added to the "Account" field (resulting in her email address plus a few extra invalid characters) It's more than a simple IP lockout (which in and of itself is a stupid way to handle this type of issue). Too many ways that can screw a player when there was no ill intent or foul play. If in fact the lockout timer is 24 hours, that's a crappy way to deal with the issue of failed logins. Given that I've given her PC a new IP address, and the issue persists, I assume this means they actually put something in her local config files (or *shudder* her registry) on her PC that will self-destruct after some amount of time (rather than manage the lock-out on a simple timer at the server end, like EVERY OTHER ONLINE GAME). I can login to my own account on my system as well. She can login to her account from my system on the same network, no problem. I also can't login to my own account on her system. I changed my daughter's IP address on our network (and did the requisite ipconfig /release & /renew to pick up the new IP address), and it still won't let her login using valid credentials. She was entering the right password, she just didn't see that there was extra characters in the account field. Somehow an extra few characters were added to the "Account" field (resulting in her email address plus a few extra invalid characters), which made the account being logged into the wrong account, not even her own account.
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